Bank Support Assistant - Mental Health

Closing date 
North East
£8.68 per hour

Bank Support Assistant – Mental Health

Middlesbrough Enablement Service based at Beresford Buildings, Middlesbrough

£8.68 per hour (rising to £9.14 after 12 months, subject to satisfactory performance)

Hours as and when required – Hours between Monday – Friday, 9am – 5pm with occasional evening work

Do you need flexibility in the days you work? Our bank contracts allow you to choose from available shifts while giving you the benefits of a consistent work place and the opportunity to build positive relationships with the individuals we support.

We are seeking to employ Bank Support Assistants to join our friendly team and help make a real difference to the lives of our clients. At the Middlesbrough Enablement Service, we provide support in the community for adults with mental health issues, currently supporting 43 clients. The aim of the service is to help clients maintain good mental health and to reduce hospital admissions.

If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and work within an established and experienced team.

The role of Bank Support Assistant will include:

  • Following support plans and risk assessments which have been created for each client
  • Monitoring clients mental health and reporting any concerns to the Community Mental Health Team
  • Encourage and enabling clients to clean, shop and cook
  • Support clients with socialising in the community e.g. going to the cinema, swimming or the gym
  • Help clients attend appointments, especially those with the mental health team
  • Complete daily notes of support provided to clients
  • Frequent travel is a requirement of the role therefore a driving licence and access to your own vehicle is essential – travel expenses are paid

Skills and experiences:

  • Ideally you will have experience of working with vulnerable people, however candidates with enthusiasm, a real passion for the role and a willingness to learn, are encouraged to apply, as we are committed to delivering a tailored training programme
  • Excellent listening skills
  • Patient and understanding of the various needs of our clients
  • Ability to liaise with other professionals including; psychiatrists, community mental health nurses, social workers and housing and benefits staff.
  • NVQ level 2 or 3 in Health and Social Care, or willing to work towards

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and development opportunities

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary


Sanctuary Supported Living is a trading name used within Sanctuary Group. © 2019 Sanctuary Group. All Rights Reserved. Images used on our website and literature may be representative and are for illustration purposes only.
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