Administrator - Part Time

South East
£9.64 per hour

Administrator – Part Time

Defoe Court, Epsom

£9.64 per hour (rising to £10.15 after 12 months, subject to satisfactory performance)

19.5 hours per week

In this varied role you will report to the Regional Business Support Administrator to assist in delivering and maintaining efficient compliance and administrative systems in accordance with regional requirements.

The role of Administrator will include:

  • Ensuring that accurate and timely information is collected, collated and presented to continuously meet and exceed regulatory requirements
  • Supporting the management of complaints in line with policy to achieve customer service excellence
  • Providing a professional and efficient first point of contact for internal and external customers
  • Contributing as required to special programmes and projects

Skills and experiences:

  • Proven experience of providing effective administration support within a customer service environment
  • Focused on delivering exceptional customer service including having an approachable, caring and compassionate attitude
  • Strong attention to detail, the ability to work under your own initiative and under pressure in an organised manner, enabling you to prioritise your workload
  • An understanding of Microsoft Word and Excel (or similar) is required

Why work for us?

Our strength as an organisation lies in the quality of our people and we are always looking for individuals with fresh ideas to join us - people who share our commercial mind-set and who are committed to providing excellent customer service. Our philosophy is to attract and retain quality individuals, nurture and develop them and in doing so, inspire and motivate them.

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme, with matching employer contributions from Sanctuary up to set limits
  • At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service (including public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and wellbeing plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent hours for this role are 37.5 hours per week

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’


Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Images used on our website and literature may be representative and are for illustration purposes only.