Mental Health Support Worker - Bank

Closing date 
South East
£9.44 per hour

Mental Health Support Worker – Bank

Chart Lane, Reigate

£9.44 per hour (rising to £9.94 after 12 months, subject to satisfactory performance)

Hours as and when required

We are seeking a Mental Health Support Worker to make a real difference to the lives of our residents. Chart Lane offers short-term accommodation based support to adults experiencing mental health issues. We support people to maintain a tenancy and develop the skills and confidence to live independently. Taking a recovery approach through use of Recovery Star and proactive partnership working with statutory and non-statutory support agencies we aim to support our residents achieve the best outcomes.

If you want to make a real difference in people’s lives, this is a rewarding opportunity to come and work within established services.
The role of Mental Health Support Worker will include:

  • Key working and managing a caseload of up to 5 clients
  • Assessing and managing client needs and risks
  • Housing management tasks such as supporting with client rent, securing move-on accommodation and managing the health and safety of project premises
  • Record keeping – updating handover and duty of care
  • Answering phone calls and dealing with enquiries
  • Some weekend work may be expected

Skills and experiences:

  • Previous experience of working in social care, or with adults with mental health needs
  • Previous experience in working with community organisations and signposting to different services
  • Experience of managing benefits claims
  • The ability to develop and maintain effective professional relationships
  • Reacting effectively to highly pressured situations
  • Skills of care and support planning
  • Previous experience of working in housing is desirable
  • Basic knowledge of Microsoft software packages
  • You will be interested in continuing your professional development

Why work for us?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs and families fleeing domestic abuse.

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and development opportunities

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’


Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Images used on our website and literature may be representative and are for illustration purposes only.