Support Assistant

Closing date 
West Midlands
£8.68 per hour

Support Assistant – Part Time

Oleander House, Telford

£8.68 per hour (rising to £9.14 after 12 months, subject to satisfactory performance)

10, 12 and 15 hours available – shift patterns detailed below. Additional shifts available on an adhoc basis

We are seeking a Support Assistant to make a real difference to the lives of our residents. Oleander House is a purpose-built development offering single apartments for 12 adults with learning disabilities. If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and join our small, friendly and supportive team.

Shift patterns for the available hours are:

10 hours per week - Week 1 – Sat 10am – 3pm, Sun 5pm – 10pm / Week 2 – Sat 10am – 3pm, Sun 5pm – 10pm

12 hours per week - Week 1 – Sat 2.30pm – 8.30pm, Sun 9am – 3pm / Week 2 – Sat 9am – 3pm, Sun 9.30am – 3.30pm

15 hours per week - Week 1 – Fri 6.30pm – 9pm, Sat 8am – 2pm, Sun 8an – 2.30pm / Week 2 – Tues 7pm – 11pm, Sat 2.30pm – 8.30pm, Sun 3pm – 8pm

The role of Support Assistant will include:

  • Supporting the Project Workers with key-working duties and file keeping
  • Providing a person-centred service to empower clients in developing their skills for independent living and community integration
  • Maintaining a safe environment for clients, providing support in accordance with relevant regulations, procedures and practices
  • Assisting with providing personal care and administering medication
  • Helping to maintain professional relationships with clients and their families to support their identified wishes and needs

Skills and experiences:

  • Previous experience working in care, ideally with clients who have learning disabilities, would be advantageous
  • A caring approachable nature and a confident ‘can-do’ attitude
  • Ability to keep accurate records and clearly communicate relevant information to team members
  • Literacy and numeracy equivalent to at least GCSE Grade C English and Mathematics, is essential
  • NVQ level 2 in Health and Social Care, or willing to work towards, is desirable

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • A pension scheme, with matching employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary


Sanctuary Supported Living is a trading name used within Sanctuary Group. © 2019 Sanctuary Group. All Rights Reserved. Images used on our website and literature may be representative and are for illustration purposes only.
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