How we support you (easy read)

How we support you

A one to one meeting with a support worker.

We will help you choose a support worker you are happy with. They will talk to you to find out what kind of support you want.

 

 

A resident doing her food shopping.

We will help you to do as much as you can yourself. This could be things like shopping, cooking or cleaning.

 

 

Person centred

We will help you choose how and when you want to be supported. This is called person-centred support.

 

 

Personalised plan

You will have your own person-centred support plan. This is a written record of how you want us to support you.

 

 

Improving services

We will use tools like the Life Star to show how close you are to meeting your goals.

 

 

Working on a support plan

You are in control of your support plan. You can make changes to it at any time.

 

 

Representation of a stressed service user

If you are not happy about something, we will work with you to change it.

 

 

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Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Images used on our website and literature may be representative and are for illustration purposes only.

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