We will help you choose a support worker you are happy with. They will talk to you to find out what kind of support you want.

We will help you to do as much as you can yourself. This could be things like shopping, cooking or cleaning.

We will help you choose how and when you want to be supported. This is called person-centred support.

You will have your own person-centred support plan. This is a written record of how you want us to support you.

We will use tools like the Life Star to show how close you are to meeting your goals.

You are in control of your support plan. You can make changes to it at any time.

If you are not happy about something, we will work with you to change it.