Starts At Home Day 2019: Teresa Arnold

20 June 2019

The support provided by staff at Hilltop House has seen Teresa Arnold be reunited with her family.

Teresa Arnold

Teresa – who has lived at the Sanctuary Supported Living-owned service in Bury St Edmunds since January 2017 – was supported by its staff to reconcile with her parents earlier this year, following more than 20 years of no contact. She said: “To see them again was amazing. Now that my parents have been to visit me they can see for themselves how happy I am here.”

Teresa came to Hilltop House following a recommendation from her social worker and quickly settled into life at the service.

Teresa commented: “My social worker told me how Hilltop House met her ‘Mum Test’ – it’s warm, friendly and she’d be happy for one of her loved ones to live here. And she was right.”

The 54-year-old, who lives with physical and learning disabilities, has become the service’s manual handling champion and regularly takes part in staff training.

Teresa said: “I’m able to have my own space and have control over my choices, which is really important to me. I also have an input into the running of the service and my opinion is valued, which is a real boost to my self-esteem.”

For more information about our disability services, see our disability pages.

I’m able to have my own space and have control over my choices, which is really important to me. I also have an input into the running of the service and my opinion is valued, which is a real boost to my self-esteem.

Teresa Arnold, Resident at Hilltop House

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