Eastbourne supported living scheme receives ‘Good’ rating from CQC

25 May 2017

An Eastbourne supported housing facility has been given a rating of ‘Good’ from the Care Quality Commission (CQC) following its first inspection since opening in 2015.

CQC inspected and rated good logo

Seaside Care Services, run by Sanctuary Supported Living (SSL) under an agreement with East Sussex County Council, was praised for the care and support provided to residents through “established systems” which were “consistently followed”.

The report commended staff for the clarity of care plans and for the way the health needs of residents were met.

Opened in January 2015, Seaside, the property of which is managed by Sussex-based housing association Saxon Weald, is home to 18 people living in self-contained flats, each containing a bedroom, lounge and kitchen, as well as bathroom or wet room, allowing residents to live as independently as possible.

Thirteen of the flats provide accommodation for people with mental health needs, while five are specifically adapted for people with physical disabilities.

Staff support residents in their own home with tasks such as cooking meals and personal care but can also provide additional support for other activities or appointments if needed.

Clients spoke highly of the way “clever, professional and skilled” staff supported them to both maintain and increase their independence.

One said: “I know what it feels like to be in care, but this feels nothing like it, this is like being in your own home.”

I know what it feels like to be in care, but this feels nothing like it, this is like being in your own home.

Resident

SSL local service manager Monique de Vos commented: “We are all delighted with the outcome of the inspection at Seaside and are appreciative of the feedback from both the CQC and our residents.

“The rating underlines the good work Sanctuary does with its residents in providing them with personalised care and support and helping them develop the skills they need to live independently.”

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Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Images used on our website and literature may be representative and are for illustration purposes only.

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