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Care awards recognition for Trowbridge disability service manager

7 October 2021

Staff at a Trowbridge disability service are celebrating further awards recognition – this time for a member of their team.

Shaftesbury Court resident Becca Steel and scheme Manager Samantha McCrindle

Samantha McCrindle, Local Service Manager at Sanctuary Supported Living’s Shaftesbury Court, a residential care home for people with physical and learning disabilities, has been shortlisted for the South West region of the Great British Care Awards 2021, after being nominated by her colleagues.

Samantha has been recognised for her hands-on approach, working alongside her team to support people with learning disabilities, physical disabilities and acquired brain injuries. Despite the challenges of the pandemic, she successfully led a complete decant of residents and staff to an alternative care home in Devizes, to allow for a dramatic £2.8m makeover of Shaftesbury Court. She then accomplished a Covid-safe move back to the re-developed site in late 2020, maintaining a positive attitude throughout and achieving a mammoth task with minimal disruption to residents’ day-to-day care and support.

Following the residents’ return, Shaftesbury Court was rated as ‘outstandingly well-led’ in an inspection by the Care Quality Commission (CQC) and rated ‘Good’ overall. Staff specifically shared their positive feedback with the inspectors about the support they’d received from Samantha throughout a difficult year, something which was also recognised with a Sanctuary staff award for excellent leadership and commitment to the service in 2020.

This is the second awards success for the Shaftesbury Court team, as the residential care home has also been named as a finalist in the ‘Healthy Homes’ category of the 2021 Inside Housing Development Awards, following the extensive remodelling and refurbishment work.

She puts people’s wellbeing at the heart of everything she does for both the residents and the team she leads.

Claire Irwin, Deputy Head of Service

Claire Irwin, Deputy Head of Service, said: ““I’m absolutely delighted that Samantha has been shortlisted for the Great British Care Awards. She puts people’s wellbeing at the heart of everything she does for both the residents and the team she leads, and it’s wonderful that she’s being recognised in this way’.

Judging for the South West of England region of the Great British Care Awards will be held on 8 October, with the final awards night on 5 November at the Ashton Gate stadium in Bristol. Winners at the regional awards will then go forward to the national awards, which will be held in early 2022.

To find out more about Sanctuary Supported Living’s accommodation, care and support services for people with learning disabilities, physical disabilities and autism, see our latest news, read resident stories, or search for a disability service near you.

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