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Regulator praises Tony Long House for Covid-safe practice

16 November 2020

Residents and staff at Sanctuary Supported Living’s Tony Long House in Swindon, a residential care home for adults with learning and physical disabilities, are celebrating after receiving a glowing report from the Care Quality Commission (CQC).

Residents and staff at Tony Long House are celebrating after a positive CQC inspection.

The positive report follows a recent inspection of the service by the regulator, which focused specifically on infection control and hygiene, and how Tony Long House staff work together to prevent the introduction and spread of Covid-19. The service was selected to participate as the CQC was seeking to identify examples of good practice in relation to Covid-19 infection prevention.

Tony Long House provides six wheelchair-accessible en-suite rooms for people who have learning and physical disabilities, with a range of assistive technology and 24-hour care and support staff onsite.

The infection control and hygiene management at Tony Long House has clearly been effective – as of November 2020, there have been no cases of Covid-19 amongst any of the residents and staff. The CQC inspector’s report noted that new residents would only be admitted following a confirmed negative result of the Covid-19 test, and that the layout of the service made it easier for residents and staff to comply with social distancing. The CQC inspector confirmed that there was sufficient personal protective equipment (PPE) available, and that staff had the appropriate training to know how to wear it correctly.

The CQC report also stated that regular testing is taking place, for both residents and staff, and that residents are supported to stay in contact with their relatives through the use of technology. Controlled visits are also supported, using one-way routes into residents’ rooms and ensuring visitors are temperature-checked and disinfected before entering, helping to improve residents’ wellbeing whilst avoiding having visitors passing through the communal areas of the home.

As well as taking care of residents, it was also noted that Sanctuary Supported Living had considered the potential risks and the impact on individual staff members, including the effect on their personal health conditions and on their ability to care for residents.

Julie Williams, Registered Manager at Tony Long House, said: “We welcomed this opportunity to share our knowledge and experience of infection control with the CQC. Keeping both residents and our staff safe and well is always our number one priority, and it has been more important than ever during the Covid-19 pandemic. We hope that some of our infection control techniques and procedures will be shared locally and will be useful to other care homes in the area, so that we can all work together to keep vulnerable people safe from the virus.”

Keeping both residents and our staff safe and well is always our number one priority, and it has been more important than ever during the Covid-19 pandemic. 

Julie Williams, Registered Manager

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