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Care Quality Commission praises Skelton Court for Covid safety

11 December 2020

Sanctuary Supported Living’s Skelton Court in Leicester, a residential care home for adults with learning disabilities, has received a positive report from the Care Quality Commission (CQC).

Skelton Court resident Darren using one of the home's wall mounted sanitiser dispensersResidents and staff at Skelton Court are celebrating after receiving a positive report from the CQC.

The report follows a recent unannounced inspection by the regulator, which specifically assessed the service’s approach to infection control and hygiene in relation to Covid-19.

Skelton Court is a residential care home with 15 en-suite bedrooms for adults who have a range of learning disabilities, physical disabilities and complex or high needs, including dementia. Staff are onsite 24 hours a day to provide care and support, and assistive technology is used to help residents feel safe and live as independently as possible.

The CQC inspector found that staff had received additional training in infection prevention and control, and understood how to use personal protective equipment (PPE) properly. There were sufficient supplies of PPE available and staff were wearing it appropriately.

The CQC report noted that there is regular testing for both residents and staff, and that plans are underway to support relatives to begin visiting residents, when it is safe to do so. Safe arrangements are also in place for professional visitors to the service, including temperature checks, a risk questionnaire and wearing PPE, to avoid the risk of spreading infection between services in the local area.

Hand sanitisation stations were located around the service for easy access and were decorated with colourful rainbows, to encourage residents to feel positive about using them, especially if their learning disability meant that they didn't understand why they needed to regularly clean their hands.

The report also confirmed that regular cleaning was carried out, with additional cleaning taking place since the beginning of the pandemic, focusing on high touch areas and with further deep cleans if any residents were self-isolating.


"As a team, we put residents at the heart of everything we do, and their wellbeing is always our number one priority."


Nikki Oakley, Local Service Manager

Nikki Oakley, Local Service Manager at Skelton Court, said: “As a team, we put residents at the heart of everything we do, and their wellbeing is always our number one priority. Since the beginning of the Covid-19 pandemic, we’ve introduced a wide range of infection control and hygiene measures to prevent and restrict the virus, and we’re pleased that the CQC’s findings show that we’re doing everything we can to keep residents safe.”

For more information about Sanctuary Supported Living’s services, read our resident stories or find a service near you.

Download a PDF version (109KB) of this story.

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