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Volunteers provide support in Sanctuary Supported Living services

6 May 2020

Sanctuary Supported Living services across the country have been receiving a helping hand from their colleagues from across Sanctuary Group during the coronavirus pandemic.

Lorna, volunteering at Clover Court in LowestoftLorna, volunteering at Clover Court in Lowestoft.

All Sanctuary Group staff are encouraged to take up to two paid days per year for volunteering, which could be at community projects, for local charities or within Sanctuary's own supported housing services or care homes.

However, with the ongoing coronavirus (Covid-19) situation meaning that the majority of vulnerable and shielded residents at Sanctuary Supported Living’s services have had to self-isolate, an increasing number of staff from across the Group have chosen to volunteer at their nearest Sanctuary Supported Living service.

Lorna Philcox, Operations Manager (East and South East) for Sanctuary Housing, has volunteered at Clover Court in Lowestoft, where she helped residents with cleaning and shopping. Clover Court provides purpose-built specialist accommodation, with onsite care and support, for adults who have physical disabilities.

Lorna said: “I loved spending time at Clover Court, seeing first-hand how dedicated the staff are, supporting each other and caring for the residents. My manager has been extremely supportive of my volunteering and is also looking to help out. This is what I love about working at Sanctuary, we all pull together.”

Andrea Sayer-Adams, who is an Administration Officer for Sanctuary Supported Living, provided a helping hand at Hilltop House, a physical disabilities service in Bury St Edmunds, where she supported staff and entertained residents, to help them avoid feeling lonely during isolation.

Alison Brooks, part of Sanctuary Group’s Learning and Development team, has been volunteering at Marston Gardens in Liverpool, which provides accommodation and housing management support for adults with mental health needs. She spent time chatting to residents about the fun activities they have been doing to help raise spirits across the scheme.

Emma Warren, Sanctuary Supported Living’s Area Service Manager for Suffolk, said: “I have great admiration for everyone who is volunteering at the moment. Having extra pairs of hands to call on, new faces to tell the staff and residents they’re doing well and provide fresh conversations is greatly appreciated. In this time of crisis, our volunteers have been an absolute lifeline.”

Download a PDF version (126KB) of this story.

This is what I love about working at Sanctuary, we all pull together.

Lorna, Volunteer

For more information about our disability support services, visit Sanctuary Supported Living’s website.

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Sanctuary Supported Living is a trading name used within Sanctuary Group. © 2022 Sanctuary Group. All Rights Reserved. Images used on our website and literature may be representative and are for illustration purposes only.
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