Application process

Whether you need support to live independently or manage higher support needs, we are here every step of the way. By receiving the right services at the right time, we’ll support you on your pathway to independence.

If you think that you or a loved one would benefit from our support, contact your local service so they can advise you on exactly how to apply or if you may be eligible. Each local authority area has a different way of making referrals and working with us. 

A resident playing Jenga with a staff member.

Paying for support

Generally, a personal budget is allocated to a person from the local authority to pay for their care (or occasionally it is self-funded). Usually, a social worker or care manager will assess their needs and decide how much money is needed to make sure they get the right level of care and support.

Following an assessment, individuals have the choice of by whom, how, when and where their personal budget is spent. Each person can ask their local authority to pay their chosen support providers directly or have the money paid directly to their personal bank account, for them to pay their support provider – this is called a Direct Payment. 

How to apply

Some of our services accept direct referrals, which mean you apply to them directly. Other services have an agreement with the local authority which has teams that make referrals on your behalf. You must speak to them if you would like to apply for support.

 Search for a service near you using the search tool at the top of the page and contact our local team by completing the enquiry form or contact them by telephone. Our local teams will be happy to tell you about their services in more detail. After your initial enquiry we’ll provide you with an application form or direct you to your local authority team. You will need to complete further assessments in addition to your application but this will all be explained as you start the application process. 


Sanctuary Supported Living is a trading name used within Sanctuary Group. © 2022 Sanctuary Group. All Rights Reserved. Images used on our website and literature may be representative and are for illustration purposes only.
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