Night Concierge

Closing date 
01/09/2019
Region 
South East
Town 
Southend on Sea
Reference 
49984
Salary 
£8.89 per hour

Night Concierge

Stanier House, Southend on Sea

£8.89 per hour (rising to £9.36 after 12 months, subject to satisfactory performance)

36 hours per week – 7 nights across a 2 week rolling rota

We are seeking a Night Concierge to join our team at Stanier House. Stanier House supports vulnerable young people who are homeless or at risk of being homeless, encouraging them to develop their skills and live independently as possible. As Night Concierge, you will provide an effective reception and concierge service, acting as first point of contact for all customers, visitors and suppliers ensuring that the highest level of customer care and service are maintained at all times.

The role of Night Concierge will include:

  • Preparing communal areas for clients, including kitchens and bathrooms and ensuring that the security of service users is maintained
  • Responding positively to customer requests and queries, efficiently offering solutions or recommendations
  • Completing concierge check lists, feeding back information and completing incident reports if required
  • Developing and delivering effective administrative procedures
  • Patrol the site and act on any issues as they arise

Skills and experiences:

  • Previous experience of working within a similar role is required
  • Basic Health and Safety knowledge, with the ability to carry out minor repairs
  • Friendly and approachable attitude with the ability to communicate and engage with our residents, visitors and colleagues

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service (plus public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours

To apply please send your CV and cover letter to SSL.Recruitment@sanctuary-housing.co.uk

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

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Sanctuary Supported Living is a trading name used within Sanctuary Group. © 2019 Sanctuary Group. All Rights Reserved. Images used on our website and literature may be representative and are for illustration purposes only.
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