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Our services

We support adults who have experienced or are at risk of homelessness, and who may also need to overcome a dependence on addictive substances.

We do this in a number of ways with:

  • Supported housing 

  • Preventative outreach work

  • Resettlement support

  • Floating support services


Tailored support

We achieve this through collaborative support, using the Home Star, which builds self-confidence alongside the skills needed to become self-reliant.

Support focuses on 10 areas:

  • Motivation and taking responsibility

  • Self-care and living skills

  • Managing money and personal administration

  • Managing tenancy and accommodation

  • Social networks and relationships

  • Physical health

  • Emotional and mental health

  • Meaningful use of time

  • Drug and alcohol misuse

  • Offending

Customers and staff at our Waterloo support service

If you or someone you know finds they are homeless and in crisis, your first point of contact should be your local authority housing team. For more information about services which can provide you with initial support, see our resources page.

Traditional brick built building with wooden panelling decorative strip feature at both ends of the property. The entrance is made prominent by its smaller elevation design.

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Members of the team at Alexandra Road

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