Search the website

Get involved

We’re committed to putting our customers at the heart of everything we do – so if it matters to you, it matters to us.  

If you’re a Sanctuary Supported Living resident or customer, you can get involved and help to make our services the best they can be. We want to design our services in partnership with you, so there are lots of ways to have your say.  

When you get involved, you can meet new people, use your skills and learn new ones too. You can get involved as much or as little as you’d like, and we'll also cover your out-of-pocket expenses and provide training where needed. 

For more information about taking part and getting involved, please email

Resident and staff member tending to a garden

An elderly woman and man sitting on a burgundy leather sofa in a family living room. The woman is feeding an orange and black cat

Tenant Satisfaction Survey Results

Tenant Satisfaction Measures (TSMs) are a new part of the Regulator of Social Housing's regulatory approach, aimed at making it easier for people to find out how good a landlord is, and see which landlords are better at looking after customers and their homes.

Our results for 2023-24 are now available, based on feedback from residents across Sanctuary, including Sanctuary Supported Living.

A close-up of flowers surrounds the text "March to July 2024 Ready Steady Grow"

Ready Steady Grow is our annual gardening competition for residents at all our supported living services and retirement communities.  

The competition encourages residents to get outside and enjoy gardening - with the aim of improving their health and wellbeing, building links within their services and their local community, and (fingers crossed) helping their service to win a prize! 

To find out more about the competition, including this year’s theme and prizes, as well as how to enter, visit our Ready Steady Grow page.  

Resident sitting on a sofa while reading


Get support and guidance from a range of Sanctuary partners and external agencies.

Supported Living resident celebrating the supported housing starts at home campaign


See more about of the national campaigns we support and how you can get involved.

Staff and volunteers supporting local community initiatives


Read about Sanctuary’s partnerships and how they’re helping us change residents’ lives.