Night Concierge

Closing date 
28/01/2020
Region 
South West
Town 
Plymouth
Reference 
55568
Salary 
£8.47 per hour

Night Concierge

Plymouth Women’s Refuge

£8.47 per hour (rising to £8.91 after 12 months, subject to satisfactory performance)

40 hours per week - 7pm - 3am week nights and weekends

Our service in Plymouth supports the needs of clients at the local women’s refuge and within the city, who have been the victim of domestic abuse. As a Concierge you will provide an effective reception and concierge service, acting as first point of contact for all customers and visitors, ensuring that the highest level of customer care and service are maintained at all times.

The role of Concierge will include:

  • Providing general assistance and responding to customer requests and queries efficiently
  • Preparing communal areas for clients, including kitchens and bathrooms
  • Ensuring that security of the service is maintained by completing hourly checks and monitoring CCTV
  • Developing and delivering effective administrative procedures
  • Completing concierge check lists, feeding back information and completing incident reports if required

Skills and experiences:

  • Previous experience of working within a similar role is required
  • Some experience of supervising staff would be advantageous
  • Basic health and safety knowledge, with the ability to carry out minor repairs
  • Friendly and approachable attitude with the ability to communicate and engage with our residents, visitors and colleagues

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme with employer contributions from Sanctuary
  • At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service (plus public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours

We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

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Sanctuary Supported Living is a trading name used within Sanctuary Group. © 2020 Sanctuary Group. All Rights Reserved. Images used on our website and literature may be representative and are for illustration purposes only.
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