Night Concierge

Closing date 
South West
£8.30 per hour

Night Concierge

The Maples, Barnstaple

£8.30 per hour (rising to £8.74 after 12 months, subject to satisfactory performance)

40 hours per week – 4 days per week, 10pm to 8am Waking Night Shift

We are seeking a Night Concierge to join our friendly and dedicated team at The Maples. This scheme supports individuals who have experienced homelessness (including rough sleeping) and aims to enable our residents to obtain the life skills necessary to move on into more independent living. The night concierge position requires attending to the safety of the building, the safety and well-being of our residents and maintaining the standards of the scheme.

The role of Night Concierge will include:

  • Preparing communal areas for clients, including kitchens and bathrooms and ensuring that the security of service users is maintained
  • Responding positively to customer requests and queries, efficiently offering solutions or recommendations
  • Completing concierge check lists, feeding back information and completing incident reports if required
  • Developing and delivering effective administrative procedures

Skills and experiences:

  • Previous experience of working within a similar role is required
  • Some experience of supervising staff would be advantageous
  • Basic Health and Safety knowledge, with the ability to carry out minor repairs
  • Friendly and approachable attitude with the ability to communicate and engage with our residents, visitors and colleagues

Why work for us?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs and families fleeing domestic abuse.

Although this role does involve lone working, the successful candidate will receive a full induction and training as well as management support throughout their employment.

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • A pension scheme, with matching employer contributions from Sanctuary up to set limits
  • At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays) pro rata
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent for this role is 37.5 hours per week

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’


Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Images used on our website and literature may be representative and are for illustration purposes only.