TEL customer survey results 2024
Explore the highlights from our latest survey, showcasing the outstanding service we deliver through our technology-enabled living solutions, as voiced by our customers and their friends and family.
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A remarkable 95.4% of participants said they are confident that their alarm calls will be answered quickly.
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93.6% are happy with the helpfulness of staff who provide the service.
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93.6% believe Sanctuary Supported Living provides a quality alarm system.
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91.8% feel like they were treated with dignity and respect.
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93% would recommend Sanctuary Supported Living to their friends or family.
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88.8% feel safer and more secure since using the service.