Devon Floating Support

Wat Tyler House, 3 King William St, Exeter EX4 6PD 01392 813 416

At Devon Floating Support, we provide community-based floating support to individuals and families who are homeless or at risk of homelessness and who live in East Devon, Exeter, Mid Devon, North Devon, South Hams, Teignbridge or West Devon.

At a glance

  • Support available Monday to Friday, during office hours
  • Tailored and flexible support packages
  • Support in the home and local community

Support planning

Staff assist clients to complete a flexible and personalised support plan using the Outcomes Star model, to identify their personal goals and take the steps needed to become more independent. Our support is tailored to each person’s individual needs and can include telephone support and one-to-one support sessions in the home or local community.

Staff availability

Our highly-trained staff can provide support five days a week, during office hours. Support levels can vary to suit the client’s needs, from just a couple of hours a week, to more frequent and regular levels of support. We are also able to offer some out-of-hours support for an individual if required, if previously agreed with the relevant Council's Housing Options team.

We can support with

  • Managing housing-related issues such as homelessness, evictions and re-settlement
  • Securing and maintaining a tenancy
  • Transitioning to a new tenancy
  • Moving on from supported accommodation
  • Finding suitable accommodation
  • Applying for accommodation via social or private landlords
  • Signposting and accessing other services
  • Managing finances (budgeting and benefits)

Eligibility

To be eligible for assistance from Devon Floating Support, applicants must:

  • Be aged 18 or over
  • Be an individual or family group who is homeless or at risk of homelessness
  • Live in one of the following areas: East Devon, Exeter, Mid Devon, North Devon, South Hams, Teignbridge or West Devon.

How to apply

To apply for support from Devon Floating Support, please contact the Housing Options team at one of the following local authorities:

Please note that we are unable to offer support within Torridge, or the Plymouth or Torbay unitary authority areas. We cannot accept direct applications and all support needs will be assessed before an application is accepted.

Enquire about Devon Floating Support

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Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Images used on our website and literature may be representative and are for illustration purposes only.

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