The Lookout

The Lookout, Winchester, SO22 01962 587 432

In partnership with Hampshire, Southampton and Isle of Wight CCG and Southern Health Trust, The Lookout uses a holistic, therapeutic approach to proactively support adults aged 18-65 who require intensive mental health support, through structured activities and interventions in a safe space.

At a glance

  • Short-term (up to 28 days), respite accommodation
  • Aims to reduce escalating periods of a mental health crisis for adults in a recovery focused environment
  • Pressures and stresses of daily life are minimised to give clients the opportunity to reset



Close to the town centre and all amenities, including shops, supermarkets, cinemas, colleges, and public transport links.

Accommodation type

Accommodation Type

Seven fully furnished single-occupancy bedrooms in a shared setting over two floors.

Communal areas

Communal areas

A shared lounge, kitchen, bathroom, laundry room and garden.

Safety and security

Safety and security

Staff are on-site 24-hours a day, out-of-hours telephone service and CCTV help to ensure residents’ safety and security.

Supported Housing Apartment Icon in Pink and Purple

Occupancy type

Client stays are for up to a maximum of 28 days.

Wi-fi logo


Communal Wi-Fi is available to all residents in communal areas.

Support planning

Staff provide support as set out in the Crisis Resolution at Home Treatment Team’s Care Assessment Plan and Care Safety Plan.

Our experienced team design structured activities and interventions in a safe space. Pressures and stresses of daily life are minimised to give clients the opportunity to reset.

Staff availability

Our specialist staff are on-site 24 hours a day, seven days a week, giving clients peace of mind that support is always on-hand. There is also an out-of-hours telephone service, should clients require any further support.

Tailored support, advice and assistance includes

  • Managing mental health needs  
  • Cooking, cleaning and shopping   
  • Daily living skills   
  • Managing personal care and medication   
  • Maintaining health, safety and security   
  • Signposting and accessing other services   
  • Building positive relationships   
  • Positive behaviour management   
  • Maintaining appropriate behaviour and good communication   
  • Building confidence, resilience, and self-esteem

Care and Support

For more details, download the The Lookout information leaflet (PDF 276KB).

Alternatively, if you have any questions about the care and support services we provide, please contact us at The Lookout directly.


All support needs will be assessed before an application is accepted.

To be eligible for a place at The Lookout, applicants must be over 18 with or without a mental health diagnosis and be a client with the Hampshire Community Mental Health Teams (CMHT) via the Crisis Resolution at Home Treatment Team (CRHT).

How to apply

We accept referrals from GPs, Wellbeing Centres and Hampshire Community Mental Health Teams (CMHT), but only via the Crisis Resolution at Home Treatment Team (CRHT).


Enquire about The Lookout

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