Overview
About us
The Lookout is a first of its kind supported living service in Hampshire for adults aged 18+ experiencing mental health crisis. It offers short-term (up to 28 days) respite and recovery in a psychologically informed environment that takes into account the emotional and psychological needs of each person.
Developed in partnership with Hampshire and Isle of Wight ICB, The Lookout delivers holistic support and interventions in a safe space. Our experienced team design structured activities to minimise the pressures and stresses of daily life, and give clients the opportunity to reset.
- Staff are on-site 24-hours a day to suit individual needs
- Trauma-informed approach to empower and promote long-term outcomes
- Clients only need to bring themselves and any personal care items - everything else, including meals and bedding, is provided
Accommodation
Location
Close to the town centre and all amenities, including shops, supermarkets, cinemas, colleges, and public transport links.
Accommodation type
Seven fully furnished single-occupancy bedrooms in a shared setting over two floors.
Communal areas
A shared lounge, kitchen, bathroom, laundry room and garden.
Safety and security
Staff are on-site 24-hours a day, out-of-hours telephone service and CCTV help to ensure residents’ safety and security.
Technology
Free Wi-Fi in communal areas. Access to an iPad with preloaded apps to support recovery.
Rental agreement type
Client stays are for up to a maximum of 28 days with weekly reviews.
Care and support
Applying
Am I eligible?
To be eligible for a place at The Lookout, applicants must be:
- Over 18 with or without a mental health diagnosis
- A client with the Hampshire Community
- Mental Health Teams via the Crisis Resolution at Home Treatment Team (except in Portsmouth, Fareham and Gosport)
All support needs will be assessed before an application is accepted.
How do I apply?
Referrals are accepted from the Community Mental Health Teams (CMHT) and Crisis Resolution at Home Treatment Teams (CRHTT) in all of Hampshire, except Portsmouth, Fareham and Gosport. We also accept referrals from GPs, hospitals, wellbeing centres, and mental health liaison units, but referrals need to be coordinated with CMHT or CRHTT.
All support needs will be assessed before an application is accepted.
If you have any questions about the care and support services we provide, please contact us using the form below, or call 01962 587 432 during office hours.