Contact us

We hope our website has started to answer your questions about supported housing and the services we offer, but if you’d like more information, find your local service.

Some services are not yet listed on our website, for information about these services or for any general enquiries, please contact our Customer Service Centre, which is open 24 hours a day, seven days a week, including public holidays on 0330 123 3247.

If you are interested in working for us, please visit our Careers page to find out more and to view our current vacancies. Please do not use the above contact details for careers enquiries as we cannot guarantee that you will receive a reply.

See our complaints page, for information on how to report a complaint and visit our feedback and suggestions page to tell us if you think we are doing something well or where we can make improvements to the services we deliver.

0330 numbers are charged at the normal national rate (the same as 01 and 02 numbers) by all providers, including mobile. For the exact charges from your mobile phone, check with your provider.