Ipswich Homelessness Supported Housing

Ipswich, Suffolk IP1 01473 281 381

Ipswich Homelessness Supported Housing has three services spread across Ipswich: Anglesea Road, Berners Street and Cecil Road. We provide supported housing accommodation and personalised support for single young people and adults aged 16 or over, who are homeless or at risk of homelessness. 

At a glance

  • Staff on-site during office hours at Anglesea Road
  • Short-term supported housing for up to 18 months
  • Communal rooms at Anglesea Road and Cecil Road
Enquiry Form



All properties are close to shops, restaurants, parks, leisure facilities, colleges and public transport links. 

Accommodation type

Accommodation type

14 bedrooms and four one-bed flats at Anglesea Road. A two-bed flat and and 12 one-bed flats at Berners Street. Three bedrooms at Cecil Road.

Tenancy agreement

Rental agreement type

All rooms are let on excluded licence agreements, and all flats are let on an assured shorthold tenancy agreement.

Communal areas

Communal areas

Anglesea Road and Cecil Road have a communal kitchen, lounge/diner, bathroom and garden.

Safety and security

Safety and security

Staff office on-site, CCTV and a secure door access system all help to ensure residents' safety and security.

Wi-fi logo


Wi-Fi is available to all residents in communal areas across the services.

Support planning

Staff draw up a personalised support plan with residents using the Homelessness Outcomes Star model, to help them achieve their aims and goals. Staff support residents to manage and improve their personal safety and improve social, emotional and mental wellbeing. 

Staff availability

Our highly-trained staff are on-site at Anglesea Road during office hours, giving residents peace of mind that support is on-hand. There is an overnight concierge service seven days a week and an out-of-hours telephone service, should residents require any further support.

Tailored support, advice and assistance includes

  • Maintaining a tenancy
  • Managing rent
  • Managing finances (budgeting and benefits)
  • Socialising and community involvement
  • Building confidence, resilience and self-esteem
  • Maintaining health, safety and security
  • Accessing education, training and employment
  • Dealing with correspondence
  • Signposting and accessing other services
  • Planning a successful move-on 
  • Preventing homelessness 

For more details, download the Ipswich Homelessness Supported Housing information leaflet (PDF 200KB). Alternatively, if you have any questions about the support services we provide, please contact us directly.


To be eligible for a place at Ipswich and Felixstowe Homelessness Supported Housing, applicants must:

  • Be aged 16 to 65
  • Be homeless or at risk of homelessness
  • Have a recognised support need

How to apply

To apply, complete Suffolk County Council’s application process for housing-related support. All support needs will be assessed before an application is accepted.


We are always looking for volunteers to give their time, share their skills and support our services.

For more information about volunteering opportunities at Ipswich Homelessness Supported Housing, please contact us on 01473 281 381 or complete the enquiry form below.

If you’d like to know more about volunteering at other Sanctuary Supported Living services, see our volunteering page.

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Enquire about Ipswich Homelessness Supported Housing

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