Haverhill Homeless Supported Housing

Support planning

Staff draw up a personalised support plan with residents using the Homelessness Outcomes Star model, to help them achieve their aims and goals.

Staff availability

Our highly-trained staff are on-site across both Haverhill locations, seven days a week. Their hours of work vary according to resident’s needs, giving residents peace of mind that support is always on-hand. There is an overnight concierge service seven days a week and an out-of-hours telephone service, should residents require any further support.

Tailored support, advice and assistance includes

• Maintaining a tenancy
• Managing finances (budgeting and benefits)
• Cooking, cleaning and shopping
• Building confidence, resilience and self-esteem
• Developing hobbies and interests
• Dealing with correspondence
• Accessing education, training and work
• Maintaining health, safety and security
• Signposting and accessing other services (e.g. drug, alcohol and mental health services)
• Planning a successful move-on

Additional support services

We also provide follow-on support for up to six weeks, when residents move on to live independently.

Eligibility

To be eligible for a place at Haverhill Homeless Supported Housing, applicants must:

• Be aged 18 or over
• Be homeless or at risk of homelessness
• Be referred by Suffolk County Council for housing related support
• Require low to medium support and be assessed as low-risk

How to apply

To apply, please complete Suffolk County Council’s housing related support application form. All support needs will be assessed before an application is accepted.