Set three miles from the town centre of Bury St Edmunds, Hilltop House has 12 unfurnished one-bedroom flats. We provide care and support for adults aged 18 and over, with a range of physical disabilities.
“This is a lovely place and I feel safe because the staff know me and talk everything through with me.”
Resident
The Care Quality Commission (CQC) is the national independent regulator of all health and social care services in England. They inspect and monitor care homes, nursing homes and supported housing where personal care is provided and produce reports about them, to help you find a service that suits you.
A quiet, residential area, a short drive from Bury St Edmunds town centre and close to shops, restaurants, leisure facilities, West Suffolk College and public transport links.
Twelve unfurnished one-bedroom flats with en-suite toilets all on one floor. There is level access throughout the building and garden.
A lounge, accessible kitchen, dining room, laundry room, accessible bathroom and garden.
Staff office on-site and a secure door access system to ensure residents’ safety and security.
Integrated emergency pull cord alarm system throughout and personal pendant alarm available.
All apartments are let on an assured shorthold tenancy agreement.
Staff draw up personalised care and support plans with our residents using the Life Star model. We provide care and support for residents with physical disabilities, as well as supporting with any additional learning disabilities or other needs.
The person-centred care and support provided at Hilltop House was recognised at the Great British Care Awards 2019 (East region), where the service won the Putting People First / Personalisation category.
Our highly-trained staff are on-site 24 hours a day, seven days a week, giving residents peace of mind that assistance is always on-hand.
To be eligible for a place at Hilltop House, applicants must:
To apply directly, please complete the enquiry form below and ask for an application form.
We also accept referrals from West Suffolk Council, please speak to your social worker to start the application process.
All care and support needs will be assessed before an application is accepted.
We are always looking for volunteers to give their time, share their skills and support our services.
For more information about volunteering opportunities at Hilltop House, please contact us on 01284 724 979 or complete the enquiry form below.
If you’d like to know more about volunteering at other Sanctuary Supported Living services, see our volunteering page.
Through quality support and housing services, we help clients gain the life skills they need to build the foundations for independent living.
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