Park Lodge

Hackney, London E9 0208 533 2425

Set on the edge of Well Street Common, Park Lodge has 25 one-bedroom flats. We provide personal care and support for adults aged 18 to 65, with a range of mental health needs.

At a glance

  • Staff on-site 24 hours a day
  • Short-term supported housing with care
  • Communal lounge, rehab kitchen, activity room and garden

They listen, I really like the staff and they always help me when I need something.

Resident

The Care Quality Commission (CQC) is the national independent regulator of all health and social care services in England. They inspect and monitor care homes, nursing homes and supported housing where personal care is provided and produce reports about them, to help you find a service that suits you.

Location

Location

Next to Well Street Common, just across from Victoria Park, with easy access to shops, cafés, public transport links including Bethnal Green and Mile End tube stations, Hackney College.

Accommodation type

Accommodation type

25 fully-furnished one-bedroom flats spread across three floors, with level access throughout the building.

Communal areas

Communal areas

A lounge, rehab kitchen, activity room, computer room, laundry and shared garden.

Safety and security

Safety and security

Staff office on-site, CCTV and a secure door access system help to ensure residents’ safety and security.

Assistive technology

Assistive technology

Integrated intercom system for easy communication between staff and residents.

Tenancy agreement

Rental agreement type

All apartments are let on an assured shorthold tenancy agreement.

Care and support planning

Staff draw up a personalised care and support plan with residents using the Mental Health Recovery Star model. We can provide 24-hour care and support, including personal care, depending on individual needs.

Staff availability

Our highly-trained staff are on-site 24 hours a day, seven days a week, giving residents peace of mind that support is always on-hand. There is also an overnight concierge service seven days a week, should residents require any further support.

Tailored support, advice and assistance includes

  • Daily living skills
  • Managing personal care and medication
  • Maintaining a tenancy
  • Positive behaviour management
  • Managing finances (budgeting and benefits)
  • Building positive relationships 
  • Developing hobbies and interests
  • Maintaining health, safety and security
  • Signposting and accessing other services
  • Planning a successful move-on

Additional support services

We also provide follow-on support when residents move on to live independently

Park Lodge dining area

Eligibility

To be eligible for a place at Park Lodge, applicants must:

  • Be aged 18 to 65
  • Have an assessed and recognised mental health need
  • Be on an established treatment programme
  • Be able to engage with the Recovery Star model or other treatments and interventions that promote recovery

How to apply

We accept referrals from Hackney Borough Council’s community mental health team. All care and support needs will be assessed before an application is accepted.

Computer room at Park Lodge

The staff are encouraging and communicate well. They always say hello to me. I felt like I was in the right project.

Former resident

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Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Images used on our website and literature may be representative and are for illustration purposes only.

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