27th October 2025
Sanctuary Supported Living
Awaab’s Law is a new housing law that came into effect on 27 October 2025 its designed to keep tenants and their homes safe.
It means that, as your landlord, Sanctuary must act quickly when you report damp, mould or emergency repairs. We must check if the problem is serious, assess any health or safety risks, and fix it within strict timeframes while keeping you updated throughout.
Not every report of damp or mould will be classed as an emergency, but all reports will be looked into and responded to within the legal timeframes.
Want to know more?
Watch our short video 'Awaab's Law in two minutes' or read more about managing your home and how to prevent damp mould and condensation.
