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Double success at national care awards

2 November 2020

Residents and staff from across Sanctuary Supported Living are celebrating after two services won accolades at the national finals of the 2019-20 Great British Care Awards.

Sanctuary Supported Living award winners Tracy Godfrey, Emma Warren and Sam WilliamsTwo Sanctuary Supported Living services have been successful at the national Great British Care Awards.

Tracey Godfrey, Project Worker at Norton Road, a supported housing service for homeless young people and adults in Stockton, won the Housing with Care award after impressing the judges at both the regional North East awards last year and the national awards this year.

Tracey was recognised for going over and above in providing tailored support for every resident at Norton Road, helping them to build their life skills and self-confidence, and supporting them to achieve their personal goals. She also links with local partner agencies to give residents access to opportunities they might not otherwise have, such as low-cost or free white goods for their new home, when they successfully move on and live independently.

In addition to Tracey’s win, staff at Hilltop House, a supported housing service for people with physical disabilities in Bury St Edmunds, were also ‘highly commended’ in the Personalisation / Putting People First category. They reached the national finals after winning at the East of England regional awards last year.

The team was recognised for the way they personalise every aspect of the care and support they provide to residents, including holding regular resident house meetings to hear residents’ views, and encouraging them to play an active role in interviewing new staff members. Every member of staff also spends a day in a wheelchair, so that they can better understand life from the residents’ perspective.

The Great British Care Awards ceremony, which was held virtually for the first time, is an opportunity for providers from across the social care sector to celebrate the successes and achievements of their staff and residents, and particularly staff members who have gone the extra mile to support residents during the Covid-19 pandemic.

I am so pleased for both Tracey and the team at Hilltop House.

Sara Keetley, Operations Director

Sara Keetley, Operations Director for Sanctuary Supported Living said: “I am so pleased for both Tracey and the team at Hilltop House. Being named as a winner and ‘highly commended’ in two categories at the national finals of the Great British Care Awards is a massive achievement, especially with such tough competition from providers across the social care sector. It is wonderful recognition of how hard they work to provide the best care and support for residents every day.”

To find out more about Sanctuary Supported Living’s services for people with disabilities and mental health needs, or who have experienced homelessness, see our latest news, read resident stories, or search for your nearest service.

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