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Sanctuary

Welcoming Awaab’s Law

Awaab’s Law is a new housing law that came into effect on 27 October 2025 its designed to keep tenants and their homes safe.
Two elderly individuals are sitting outdoors on a bench, facing each other. One wears a dark floral blouse with a gold necklace, and the other wears a blue polo shirt with red, white, and blue stripes. They appear to be engaged in conversation. The background includes greenery and part of a brick building.
Sanctuary

Satisfaction results, a testament to our people

At Sanctuary Supported Living, what our customers say about us is an important measure of our performance and is used to shape and improve…
Two people wearing cosy jumpers looking into each other's eyes while sitting on a dar red sofa
Sanctuary

Customers invited to share feedback

We’re always looking to work with you, our customers, to shape and improve the services we provide.
Alt text: A Sanctuary customer, a middle-aged woman with short grey hair and glasses, wearing a light pink hoodie, sits on a brown leather sofa, smiling. Next to her, a Sanctuary Housing Officer, a younger woman with long dark hair, dressed in a black blazer and wearing a lanyard, holds a notepad and pen. They are in a well-lit living room with cream curtains, a framed picture on the wall, and a cat partially visible in the foreground.
Sanctuary

We’ve been inspected by the Regulator of Social Housing

Sanctuary has been inspected for the first time by the Regulator of Social Housing (RSH) under its new consumer standard. Our C2 rating…