Search the website

Hilltop House

Heldhaw Road, Bury St Edmunds, IP32
Large brick facility with dropped curbed access points and stepless entry. Providing onsite parking and twelve one-bedroom flats at Hilltop House.


On this page

About us

Set three miles from the town centre of Bury St Edmunds, Hilltop House has 12 unfurnished one-bedroom flats.

We provide care and support for adults aged 18 and over, with a range of physical disabilities.

  • Staff on-site 24 hours a day
  • Long-term supported housing with care
  • Integrated and mobile assistive technology

Inspected and rated by the CQC

The Care Quality Commission (CQC) is the national independent regulator of all health and social care services in England.

They inspect and monitor care homes, nursing homes and supported housing where personal care is provided and produce reports about them, to help you find a service that suits you.


Map pin


A quiet, residential area, a short drive from Bury St Edmunds town centre and close to shops, restaurants, leisure facilities, West Suffolk College and public transport links.

Type of accommodation

Accommodation type

Twelve unfurnished one-bedroom flats with en-suite toilets all on one floor. There is level access throughout the building and garden.

Shared living spaces

Communal areas

A lounge, accessible kitchen, dining room, laundry room, accessible bathroom and garden.

Test - safety

Safety and security

Staff office on-site and a secure door access system to ensure residents’ safety and security.



Free Wi-Fi in communal areas. We can provide assistive technology for additional safety and reassurance, which can be purchased at additional cost.


Rental agreement type

Rooms in the shared house are let on an assured shorthold tenancy agreement.

Care and support


Am I eligible?

To be eligible for a place at Hilltop House, applicants must:

  • Be 18 years or over
  • Have a physical disability
  • Require a minimum of 21 hours care per week

How do I apply?

To apply directly, please complete the enquiry form below and ask for an application form.

We also accept referrals from West Suffolk Council, please speak to your social worker to start the application process.

All care and support needs will be assessed before an application is accepted.

If you have any questions about the support services we provide, please contact us using the form below, or call 01284 724 979 during office hours.

Enquire now

Service details

Fields marked by * are mandatory

About you
Who is this enquiry for?
I am enquiring for
Enquiry for:
I am enquiring for:
Their details
Please tell us about your enquiry
How would you prefer us to respond to your enquiry?
Do you need us to provide any information in a different format?

           I confirm that I have read the Sanctuary Supported Living privacy statements.