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St James House

Portrack Lane, Stockton on Tees TS18 01642 674 342

St James House has a total of 20 one and two-bedroom flats. We provide supported housing for young people and adults aged 16 and over, who are homeless or at risk of homelessness.

At a glance

  • Staff on-site 24 hours a day, including overnight concierge service
  • Short-term supported housing for up to two years
  • Communal facilities include a lounge and kitchen
Supported Housing apartments
Lounge and Dining area at St James House
Kitchen area at St James House
Communal area at St James House
Enquiry Form

Location

Location

Within easy access of local amenities in the centre of Stockton, including shops, supermarkets, bus links, Thornaby train station and Stockton Riverside College.

Accommodation type

Accommodation type

Two one-bedroom and 18 two-bedroom flats. All flats are fully-furnished and include a bedroom, lounge/diner, kitchen and bathroom. There is WiFi in all communal areas.

Communal areas

Communal areas

A lounge and shared kitchen.

Safety and security

Safety and security

Staff office on-site, CCTV and a secure door access system help to ensure residents’ safety and security.

Tenancy agreement

Rental agreement type

All flats are let on a licence agreement.

Accommodation

Support planning

Staff draw up a personalised support plan with residents using the Outcomes Star and the Young Person's Star models, as appropriate.

Staff availability

Our highly-trained staff are on-site 24 hours a day, seven days a week, giving residents peace of mind that support is always on-hand. There is also an overnight concierge service, should residents require any further support.

Tailored support, advice and assistance includes

  • Daily living skills
  • Maintaining a tenancy
  • Managing finances (budgeting and benefits)
  • Cooking, cleaning and shopping
  • Dealing with correspondence
  • Socialising and community involvement
  • Accessing education, training and work
  • Managing rent and rent arrears
  • Signposting and accessing other services
  • Planning a successful move-on

Additional support services

We also provide follow-on support when residents move on to live independently.

Care and Support

Download the St James House information leaflet (PDF 283KB) for more details. If you have any questions about the support or accommodation we provide here, please contact us at St James House directly using the form below or phone number above.

Eligibility

To be eligible for a place at St James House, applicants must:

  • Be aged 16 or over
  • Be homeless or at risk of homelessness
  • Receive support from the Youth and Leaving Care team at Stockton-on-Tees Borough Council

OR

  • Be aged 18 or over
  • Be homeless or at risk of homelessness

How to apply

We accept referrals for young people aged 16 or over from Stockton-on-Tees Borough Council’s Youth and Leaving Care team. Referrals for adults are received through Stockton-on-Tees Borough Council’s Homelessness and Housing Solutions Service. All support needs will be assessed before an application is accepted.

Eligibility

Enquire about St James House

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Sanctuary Supported Living is a trading name used within Sanctuary Group. © 2022 Sanctuary Group. All Rights Reserved. Images used on our website and literature may be representative and are for illustration purposes only.
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