Stockton Floating Support

Portrack Lane, Stockton on Tees TS18 01642 674 342

We provide community-based floating support to individuals and families who are homeless or at risk of homelessness and who live in Stockton-on-Tees.

At a glance

  • Support available Monday to Friday, during office hours
  • Tailored and flexible support packages
  • Support in the home and local community

Support planning

Staff assist clients to complete a flexible and personalised support plan using the Outcomes Star to identify their personal goals and take the steps needed to become more independent. Our support is fully adaptable to each person’s individual needs and can include telephone support and one-to-one support sessions in the home or local community.

Staff availability

Our highly-trained staff can provide support five days a week, during office hours. Support levels can vary to suit the client’s needs, from just a couple of hours a week, to more frequent and regular levels of support. We are also able to offer some out-of-hours support for an individual if required, if previously agreed with the Housing Options team at Stockton-on-Tees Borough Council.

We can support with:

  • Managing housing-related issues such as homelessness, evictions and re-settlement
  • Securing and maintaining a tenancy
  • Transitioning to a new tenancy
  • Moving on from supported accommodation
  • Finding suitable accommodation
  • Applying for accommodation via social or private landlords
  • Signposting and accessing other services
  • Managing finances (budgeting and benefits)


To be eligible for assistance from Stockton Floating Support, applicants must:

  • Be aged 18 or over
  • Be an individual or family group who is homeless or at risk of homelessness
  • Live in Stockton-on-Tees

Our floating support service is operated as an extension of the support we provide at our supported housing for people who are homeless or at risk of homelessness in the Stockton-on-Tees area.

How to apply

To apply for support from Stockton Floating Support, please contact the Housing Options team at Stockton-on-Tees Borough Council. Please note that we are unable to accept direct referrals and all support needs will be assessed before an application is accepted.


Enquire about Stockton Floating Support

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