Stockton Floating Support

Support planning

Staff assist clients to complete a flexible and personalised support plan using the Outcomes Star to identify their personal goals and take the steps needed to become more independent. Our support is fully adaptable to each person’s individual needs and can include telephone support and one-to-one support sessions in the home or local community.

Staff availability

Our highly-trained staff can provide support five days a week, during office hours. Support levels can vary to suit the client’s needs, from just a couple of hours a week, to more frequent and regular levels of support. We are also able to offer some out-of-hours support for an individual if required, if previously agreed with the Housing Options team at Stockton-on-Tees Borough Council.

We can support with:

• Managing housing-related issues such as homelessness, evictions and re-settlement
• Securing and maintaining a tenancy
• Transitioning to a new tenancy
• Moving on from supported accommodation
• Finding suitable accommodation
• Applying for accommodation via social or private landlords
• Signposting and accessing other services
• Managing finances (budgeting and benefits)