Folkestone and Hythe Rough Sleeper Outreach

Castle Hill Avenue, Folkestone CT20 0800 917 0556

Based in the Folkestone and Hythe district, Folkestone and Hythe Rough Sleeper Outreach provides floating support for adults aged 18 and over, who are sleeping rough. We help clients to access the support they need to be able to leave the streets and find secure and sustainable accommodation.

At a glance

  • Support available Monday to Friday, during office hours
  • Tailored and flexible support packages
  • Support through drop-in sessions and face-to-face support at street level


Our staff provide flexible support which is personalised to meet individual needs. We verify the numbers of people sleeping rough in the area, by doing weekly checks where they are bedding down and ensure they can engage with appropriate support services. We then work with clients to help them break the cycle and, where possible, avoid repeat homelessness.

Staff availability

Based at the Folkestone Civic Centre, our highly-trained staff provide homelessness support, Monday to Friday during office hours, in partnership with Folkestone and Hythe District Council’s Housing Options team and other local homelessness support services.

Tailored support, advice and assistance includes

  • Registering at the Civic Centre’s Homelessness Drop-in Service
  • Accessing emergency food supplies
  • Applying for financial support and benefits
  • Securing and maintaining a private tenancy
  • Dealing with correspondence
  • Maintaining health, safety and security
  • Reconnecting with family and friends
  • Mediating to alleviate family exclusions
  • Signposting and accessing other services

Further information

For more details, or if you have any questions about the support services and drop-in sessions we provide, please contact us directly.



To be eligible for support from Folkestone and Hythe Rough Sleeper Outreach, applicants must:

  • Be aged 18 or over
  • Be sleeping rough on the streets in the Folkestone and Hythe area

How to apply

To apply for support, or to make a referral about a rough sleeper in the Folkestone and Hythe area, please call us or complete the enquiry form below. We also accept referrals from the Housing Options team at Folkestone and Hythe District Council. All support needs will be assessed before an application is accepted.

Enquire about Folkestone and Hythe Rough Sleeper Outreach

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