Norton Road

Norton Road, Stockton on Tees TS20 01642 611 322

Norton Road comprises two buildings: one with six two-bedroom flats and one with five one-bedroom flats, 7 studio flats and a crash pad. We provide supported housing for young people and adults aged 16 and over, who are homeless or at risk of homelessness.

At a glance

  • Staff on-site 24 hours a day, including overnight concierge service
  • Short-term supported housing for up to two years
  • Communal facilities include a lounge, kitchen and garden



Within walking distance of local amenities in the centre of Stockton, including shops, supermarkets, bus links, Thornaby train station and Stockton Riverside College.

Accommodation type

Accommodation type

One building has six two-bedroom flats and the adjacent building has five one-bedroom flats, 7 studio flats and a crash pad. All rooms and studios are fully-furnished.

Communal areas

Communal areas

Communal facilities include a lounge, kitchen and garden.

Safety and security

Safety and security

Staff office on-site, CCTV and a secure door access system are used to ensure residents’ safety and security.

Tenancy agreement

Rental agreement type

All flats and studios are let on a licence agreement. The crash pad is designed for short-term, emergency use only.


Support planning

Staff draw up a personalised support plan with residents using the Outcomes Star and the Young Person's Star models, as appropriate.

Staff availability

Our highly-trained staff are on-site 24 hours a day, seven days a week, giving residents peace of mind that support is always on-hand. There is an overnight concierge service, should residents require any further support.

Tailored support, advice and assistance includes

  • Daily living skills
  • Maintaining a tenancy
  • Managing finances (budgeting and benefits)
  • Cooking, cleaning and shopping
  • Managing rent and rent arrears
  • Dealing with correspondence
  • Socialising and community involvement
  • Accessing education, training and work
  • Signposting and accessing other services
  • Planning a successful move-on

Additional support services

We also provide follow-on support when residents move on to live independently.

Care and Support

For more information, or if you have any questions about the support services we provide, please contact us at Norton Road directly.


To be eligible for a place at Norton Road, applicants must:

  • Be aged 16 or over
  • Be homeless or at risk of homelessness
  • Receive support from the Youth and Leaving Care team at Stockton-on-Tees Borough Council


  • Be aged 18 or over
  • Be homeless or at risk of homelessness

How to apply

We accept referrals for young people aged 16 or over from Stockton-on-Tees Borough Council’s Youth and Leaving Care team. Referrals for adults are received through Stockton-on-Tees Borough Council’s Homelessness and Housing Solutions Service. All support needs will be assessed before an application is accepted.


Enquire about Norton Road

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Sanctuary Supported Living is a trading name used within Sanctuary Group. © 2022 Sanctuary Group. All Rights Reserved. Images used on our website and literature may be representative and are for illustration purposes only.
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